(888) 207-7023
bob@simple.biz
How Can You Mitigate the Bad Reviews?
I am regularly asked if we can get bad online reviews to go away or get them pulled down. It’s an understandable question. After all, no one likes seeing bad reviews of the business they’ve worked so hard to create.
The good news is that there is no shortage of people out there who will take your money, claiming that they can do just that. The bad news is that all they can do is take your money; only a reviewer can take down a bad review.
Most people who ask me to take down bad reviews only have a couple of good reviews, so those few bad reviews really sting. Fortunately, the remedy is fairly straightforward: the secret to surviving bad reviews is to overwhelm them with lots of good ones. As a case-in-point, between the major review sites, we now have over two thousand 5-star reviews.
Here is what we do:
But here’s what won’t work:
Which Company Inspires More Trust?
Consider the issue from your own perspective as a customer: are you more likely to trust a company that has fifty 5-star reviews or a company with thousands of reviews that average out to about 4.5 to 4.8 stars? The answer is clearly the latter.
When your company is overwhelmed with genuine, positive reviews from happy customers, you won’t have time to worry about a half-dozen bad faith gripes. If you’re interested in implementing strategies to attract those positive reviews, get in touch with me. I’ve been in the industry for long enough to help you get on the right track to showing a star rating you can be proud of.
PHONE: (888) 207-7023
TECHNICAL SUPPORT: bob@simple.biz
Need more information? Visit our Contact Page.
All Rights Reserved | Simple.biz Blog